£20 a month for each venue, no VAT (we're not VAT-registered), and the first month's free. The free month starts the day we email you that your first report is ready, and you don't need a card to start. At day 30 you can add a card to keep going. If you don't, the reports just stop. We never charge you without you saying so.

Hardly any. Setup is a one-off: tell us about your venue and connect your till, and we check everything's working before your first report. After that, on SumUp there's nothing to do each week. On any other till, you send us one spreadsheet of your sales a week. When your report's ready, normally on a Monday, we email you a link and you read it on your phone. There's a quick check-in if you want to tell us something, but you don't have to.

Eira does. It's the system we built. It works out your numbers itself, only ever comparing you with your own recent weeks. Then it uses a writing tool from Anthropic, a company in the United States, to put your week into plain English, and checks the write-up against your numbers. One of us approves each report before we email you that it's ready. If something looks wrong, tell us and one of us will sort it. Our Privacy Policy explains what is sent and where.

Your till tells you what happened. Eira tells you what it means, and one thing worth trying. Most owners see their end-of-day totals, but not that Tuesday lunch has been down for a month, or that one dish isn't pulling its weight. That's the stuff we pick up.

If you're on SumUp, Eira connects to it directly. On any other till, Epos Now included, it works as long as your till can export a spreadsheet of your sales: you send us one a week and we do the rest. Tell us your till when you get started and we'll take it from there.

No. It can't take payments, give refunds or change anything on your till. Eira reads your sales, your venue's public Google reviews (including the name each reviewer shows on Google) and any notes you leave for it, and uses them to write your reports and to improve Eira. Other venues never see your figures. You can disconnect whenever you like. Our Privacy Policy says exactly what we hold and why.

No hard feelings. There's no lock-in. If you don't add a card at day 30, your reports stop and nothing is charged. If you have added a card, cancel any time from Settings or by email: no more payments are taken, and you keep Eira to the end of the month you've paid for. Either way, we keep your data for 6 months in case you come back, then delete it, or sooner if you ask.